Action Items from Technology Support Folks

1. Help us pick ISP's for dial-up and dedicated data circuits. It would be nice to have a NW-Heat contract that everyone could use instead of everyone fending for themselves.
2. Have a workshop on Routing with a follow-up discussion session.
3. Help solve the Portals authentication problem so Portals members can telnet from their ISP and be authenticated as being a Portals member. (For students and staff off campus.)
4. Develop a web based help desk package that all the member universities could use. A common help desk package could keep statistics that could then be shared and compared between universities. There may also be a way to share the data between universities to create a large knowledge base.
5. Help evaluate and purchase a new e-mail system. Maybe negotiate a license for all NW-Heat sites.
6. Have a workshop on curriculum design. Maybe give Reed's new support person a chance to show the rest of us what they are doing.

Action Items from Network Folks

• Have a seminar on understanding network statistics. Collect parallel statistics at each participating school.
• Create a pool of expensive hardware available to all for checkout. E.G. Network General Sniffer, etc.
• Universal contract that participating schools could use with ISPs or other vendors.
• Seminar on security
• Disaster recovery planning/co-operation
• Each school put their network hardware descriptions onto a password protected web page so that we could consult each other as to problems, successes with different hardware.