CIO Workshop

Lodging Information:

A block of rooms has been reserved for Whitman College at $89.00+tax/night. This rate will apply for three days before and three after March 2-3, based upon availability. Reservation cut off date is February 9, 2000. Please make your reservation directly with the hotel.

Sheraton Tacoma Hotel
1320 Broadway Plaza
Tacoma, WA 98402
206-572-3200
800-845-9466

Driving Directions to the Sheraton Tacoma Hotel

From Northbound or Southbound I-5
Take exit #133/City Center to Highway 705
Follow City Center signs toward the downtown area
Take the A: street exit
Follow A stree to 11th street
Turn left on 11th street
Go three blocks uphill to Broadway
Turn left on Broadway
Go two blocks to 1320 Broadway and you will be in front ot the hotel
Valet parking is available.

Travel Assistance:

A limited fund is available for travel assistance. If youd like to apply, please email Keiko Pitter at pitterk@whitman.edu or call 509-527-4981.

Registration

There is no registration fee for the workshop.

Please register using the on-line registration form.

Registration List

Presentations

When IT leaders gather to discuss the problems that they face in the retention and recruitment of talented staff, talk inevitably turns to one issue: money. Although paying a good wage is necessary to attract and keep people, it is far from sufficient. This presentation will discuss the not-so-obvious ways in which we can improve staff retention and, at the same time, make our organizations more attractive to potential employees. Strategies that will be discussed focus on real examples that improve morale, facilitate team- building, increase communication, instill responsibility. And encourage professional development. Some not so successful strategies will also be discussed. Audience participation will be strongly encouraged so that others may share strategies that they have employed to help improve their own retention and recruitment efforts.

Higher education is entering a period of increasing and turbulent change. This has resulted in increased pressure on all areas of an institution to justify investments and expenditures. This is particularly true of the Information Technology (IT) function as institutions look more towards IT as both a major cost center and a strategic solution to managing change. Unfortunately, there is often a two-way communication gap between many college administrators and members of the IT staff. To address these issues there are tools for assessment and performance measurement that can help the IT function become better aligned with institutional strategy. By strategically selecting the "right metrics" these tools clearly convey to both sides how IT contributes to the success of an academic institution.

Attendees of this session will gain:

• An understanding of tools and technology to enable the management of complex initiatives of change and transformation.
• An understanding of assessment and performance management systems in general and both the Balanced Scorecard and Excellence in Higher Education (Baldrige) frameworks specifically.
• Some useful tools for communicating and building a common understanding of institutional and/or departmental vision and strategy.

MyCampus portals - what is their value? Are they about data, community, e-commerce or all of the above? Who are the target audiences in the campus community? Build vs. buy and at what cost and are they worth it? What are the customer and financial support burdens of success? How do you keep these portals functional, interesting and active? Are there alternatives?

Whether the choice is for a portal or not, the critical issue for the web-enabled campus of the future is information resources. To minimize the expense and maximize implementation of solutions, GoCampus is launching a membership Cooperative. The Cooperative will aggregate existing resources from campuses and corporations, assist in funding or finding funding for needed development projects, and provide distribution services for campus-bred and commercial solutions leveraging the economies of scale provided by the Cooperative.

This session will give and solicit ideas of how this Cooperative will work and how and when a portal/navigational tool might be appropriate.

NW-HEAT

NorthWest Higher Education and Technology (NW-HEAT) is a consortium of "small" colleges in the Pacific Northwest that share a common interest in the use of computing and networking in higher education. NW-HEAT has a policy of open membership to all institutions of higher education in the Pacific Northwest. Furthermore, there are no dues, so that we can minimize the administrative aspects of the consortium.

Fall 1999 consortium meeting - George Fox University
Summer 1999 consortium meeting - University of Puget Sound
Summer Camp 1999 - Pacific Lutheran University (sponsored by Dell)
Network Security Seminar - Whitman College (sponsored by NWACC)
Summer Camp 1998 - Pacific University (sponsored by Apple)
Spring 1998 consortium meeting - Lewis & Clark College
Spring 1998 Director's Meeting - Reed College
Spring 1997 consortium meeting - Evergreen State College

NW-HEAT derives its purpose from members' common goals in improving services to their constituents; managing costs; fostering innovative uses of computing and networking; and helping colleges address future challenges and opportunities. To pursue these goals, NW-HEAT has adopted practices and programs to draw upon the strengths of member institutions, and use the collective strength of its membership to help individual institutions address weaknesses or areas of concern.